But to your surprise, there are multiple reasons behind professionals preferring Shared mailboxes apart from their own. You might be wondering what the need is for another mailbox. This mailbox is commonly used by a team interacting with a massive customer base on the same topic, like sales, marketing, or customer service. When a member replies to a message, the sender’s email is that of the Shared Mailbox, not the individual’s. It ensures up-to-date communication due to a quick response rate. Read Also: Two Easy Ways to Migrate Outlook Emails to Office 365 Mailbox What is a Shared Mailbox?Ī shared Mailbox allows a group of people to receive, view, monitor and send emails from a common email address.
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